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Zenitel further strengthens Unified Critical Communications with new Cloud-Based Remote Monitoring and Management Capabilities

Zenitel further strengthens Unified Critical Communications with new Cloud-Based Remote Monitoring and Management Capabilities

Zenitel, a global leader in Unified Critical Communication solutions, today announced the introduction of Zenitel Cloud Remote Monitoring & Management (RMM), a cloud-enabled extension to Zenitel Connect Pro designed to simplify the monitoring, maintenance, and lifecycle management of Zenitel’s communication systems across multi-site environments in onshore applications.

As organizations increasingly rely on connected communication infrastructure to support safety, security, and operational continuity, the ability to remotely monitor and maintain these systems has become increasingly important. By extending Zenitel Connect Pro with cloud-based remote monitoring and management capabilities, Zenitel Cloud RMM enables organizations to improve operational assurance while reducing maintenance costs and operational downtime.

Zenitel Connect Pro already unifies intercom, Public Address, Voice Alarm, IP speakers, and related communication technologies into one cohesive operational platform. With the addition of Zenitel Cloud RMM, organizations can now extend this unified approach beyond communication workflows into centralized system oversight, diagnostics, and proactive service management.

“Zenitel Cloud RMM is designed as a natural extension of Zenitel Connect Pro,” said Rory Martin, Product Manager at Zenitel. “With Zenitel Connect Pro and Zenitel Cloud RMM, we are evolving Unified Critical Communication beyond communication itself – enabling organizations to manage, maintain, and optimize critical communication infrastructure more intelligently throughout its lifecycle.”

Designed for multi-site environments, Zenitel Cloud RMM provides centralized visibility and management capabilities across connected Zenitel devices, including:

  • Real-time monitoring of device and system health
  • Centralized overview across multiple sites
  • Proactive alerts and notifications
  • Remote diagnostics and troubleshooting
  • Firmware and lifecycle management
  • By reducing the need for on-site interventions and enabling faster issue resolution, Zenitel Cloud RMM helps organizations improve operational efficiency while maintaining continuous system availability.

Built with cybersecurity and operational resilience in mind, Zenitel Cloud RMM uses secure cloud communication principles and is developed in alignment with recognized frameworks and governance practices, including GDPR, CCPA, SOC 2 Type II, and ISO 27001 principles.

For more information, visit the Zenitel website : https://www.zenitel.com/cloud

About Zenitel
Zenitel delivers intelligent critical communication solutions that help people hear, be heard, and be understood — every time and everywhere. Through its Unified Critical Communication approach, Zenitel brings together intercom, Public Address, Voice Alarm, IP speakers, and related technologies into one cohesive communication ecosystem designed to support operational assurance, safety, and security across critical environments worldwide.

Company news

A New Addition to Zenitel’s Public Address and Voice Alarm Portfolio – Introducing Zenitel VAIA

A New Addition to Zenitel’s Public Address and Voice Alarm Portfolio – Introducing Zenitel VAIA

Zenitel today announced the launch of Zenitel VAIA, a new compact and fully integrated Public Address and Voice Alarm (PAVA) platform designed to simplify deployment while delivering the performance, reliability, and intelligibility required for critical communication environments.

Developed for a wide range of applications — from commercial buildings and education facilities to transportation, healthcare, and industrial environments — Zenitel VAIA combines voice alarm, public address, advanced DSP processing, amplification, and battery charging into a highly compact platform optimized for modern installations.

At the core of Zenitel VAIA is a newly patented amplifier architecture that delivers transformer-like output performance without the need for traditional bulky transformer designs. This breakthrough enables ultra-high-density amplification while maintaining exceptional audio quality, system efficiency, and operational reliability.

Delivering up to 1000 W RMS power in just 1U, Zenitel VAIA provides a fully integrated platform designed to reduce system complexity, minimize rack space requirements, and simplify installation and maintenance.

“Modern buildings and infrastructure demand communication systems that are not only reliable and compliant, but also easier to deploy, manage, and scale,” said Sri Sutharsan, VP of Marketing for Zenitel. “With Zenitel VAIA, we are bringing together our long heritage in critical communication with a new generation of compact and intelligent PAVA technology — designed to deliver exceptional intelligibility, operational efficiency, and simplified deployment without compromise.”

The introduction of VAIA also represents another important step in Zenitel’s Unified Critical Communication (UCC) strategy — bringing together intercom, Public Address, Voice Alarm, IP speakers, and operational audio workflows into one cohesive communication ecosystem. Combined with Zenitel Connect Pro and the highly scalable Vipedia platform, VAIA expands Zenitel’s ability to support everything from compact standalone deployments to complex, multi-site critical communication infrastructures.

Zenitel VAIA has been engineered to support both operational communication and life safety applications within a single unified platform. While fully supporting emergency communication requirements, the platform also delivers the high acoustic performance needed for operational announcements, security messaging, and background music applications.

  • Key highlights of Zenitel VAIA include:
  • Compact, all-in-one 1U architecture
  • Up to 1000 W RMS integrated amplification
  • Advanced DSP for exceptional speech intelligibility and audio quality
  • EN54-certified Voice Alarm functionality
  • Built-in battery charger and backup capabilities
  • Reduced system complexity and fewer hardware components
  • Flexible and scalable deployment architecture
  • Designed with cybersecurity and system resilience in mind

Zenitel VAIA expands Zenitel’s broader PAVA portfolio, complementing both IP speaker solutions and the scalable Vipedia PAVA platform for larger and more complex installations.

With more than 125 years of experience in audio and critical communication, Zenitel continues to deliver solutions designed to help organizations hear, be heard, and be understood.

For more information about Zenitel VAIA and Zenitel’s PAVA portfolio, visit:

Zenitel PAVA Solutions

 About the Zenitel Group

Zenitel is the leading provider of unified critical communication solutions that allow people to hear, be heard, and be understood, in every situation. Zenitel solutions are designed to cater to a wide range of safety, security, operational and entertainment needs. Because audio communication is critical in adding interactivity, Zenitel solutions easily integrates with other systems and solution in a seamless manner. To find more about us, visit https://www.zenitel.com/safety-and-security  

Company profile

Zenitel is the leading provider of unified critical communication solutions that allow people to hear, be heard, and be understood, in every situation. Zenitel solutions are designed to cater to a wide range of safety, security, operational and entertainment needs. Because audio communication is critical in adding interactivity, Zenitel solutions easily integrates with other systems and solution in a seamless manner. To find more about us, visit https://www.zenitel.com/safety-and-security  

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