OneQrew GmbH is the leading platform for digital solutions in the trades industry. Together with HalloPetra, we provide businesses with an AI-powered virtual office assistant that revolutionizes phone communication. It significantly reduces administrative workload, helps address skilled labor shortages, and ensures that no valuable customer interaction is ever missed—all while remaining fully GDPR-compliant.

About HalloPetra

HalloPetra is an intelligent AI telephone assistant specifically designed for trades, installation, and service companies. Available 24/7, HalloPetra professionally answers calls, responds to inquiries, qualifies requests, and works seamlessly alongside your existing software solutions.

Whether during lunch breaks, after business hours, or during peak workloads in the office, HalloPetra eliminates waiting times for your customers, handles multiple calls simultaneously, and frees up your employees to focus on productive, value-adding tasks.

Your Benefits with Our AI Office Assistant

• Maximum Availability Without Staffing Pressure: Provide your customers with a true 24/7 service experience. HalloPetra answers calls outside business hours, manages peak call volumes, and ensures that urgent requests and emergencies are never missed.
• Intelligent Automated Appointment Scheduling: Simply connect your Google or Outlook calendars. HalloPetra checks real-time availability and books appointments directly for your customers—accurately and without the need for time-consuming back-and-forth phone calls.
• Complete and Structured Documentation: Forget handwritten notes and missing information. After every conversation, you receive a clear summary containing all relevant details, the customer's specific request, and even automatic caller sentiment analysis.
• Full Flexibility Through Industry Integrations: HalloPetra can be tailored to your specific business processes. It integrates directly with OneQrew software solutions, ensuring that customer data and service requests are transferred instantly into your central system without manual effort or delays.

Latest Innovations & Trade Fair Highlights

• Voice Cloning for a More Personal Experience: HalloPetra has become even more familiar and personal. You can now clone your own voice, allowing the AI assistant to represent your company with a unique and authentic tone around the clock.
• Customized Interaction Modes: Whether you require structured troubleshooting questionnaires, AI-guided information gathering, or direct appointment booking, HalloPetra can be configured precisely to match your workflows and operational requirements.

Our Service Promise

Behind HalloPetra stands the strength and reliability of the entire OneQrew ecosystem. This means minimal setup effort, maximum data security, and a future-proof software foundation. The solution can be implemented within just a few steps, requires no IT expertise, and can be flexibly adapted to your business—without rigid long-term contract commitments.

Visit Us at Security Essen

Meet HalloPetra in person and experience a live demonstration at Security Essen. Discover how AI-powered customer communication can transform your business operations while improving service quality and efficiency.