Ridlerstr. 57
DE 80339 München
Mr. Matthias Helfricht
  • +49 89 2323 638 54
  • +49 89 2323 638 54
  • E-mail

Company profile

F24 is the leading software-as-a-service (SaaS) provider for alerting and crisis management for sensitive and critical communications in Europe. With FACT24, F24 is able to offer a highly innovative solution and help customers all over the world to successfully and efficiently manage incidents, emergencies and critical situations.

12 locations and more than 2,500 customers

Founded in 2000, F24 AG is headquartered in Munich, Germany, and supports companies and organisations in more than 100 countries around the globe with its subsidiaries in Zurich, London, Trondheim, Paris, Luxembourg-City, Madrid and Munich along with its branches in Mexico City, Santiago de Chile, Brussels, Vienna and Dubai. F24’s customers come from the following sectors: energy, industry, trade, banks & insurance, healthcare & pharmaceuticals, tourism, aviation, logistics & transport, IT & telecommunication and public organisations.

Around 2,500 customers around the world rely on the solutions of F24 to manage their communication requirements as part of the daily communication of critical and confidential information or in the event of a crisis.

Recommended by Gartner and multiple ISO-certified

F24 AG is the only non-US company listed in the current Gartner report for emergency/mass notification services (EMNS). Listing in the Gartner report makes F24 one of the most prestigious providers of EMNS and as the first European-based company, meets the institute's stringent requirements.

F24 is the first company in the world to be certified by ‘The British Standards Institution’ (BSI) for its integrated information security (ISMS) and business continuity (BCMS) management systems. In addition to annual checks carried out by an independent, accredited institution, successful re-certification as per ISO/IEC 27001:2013 and ISO 22301:2012 standards was achieved in 2013, 2016 and 2019.