ESI European Systems Integration develops and provides global IT modular, multiprotocol and multi-network Software Solutions dedicated to Alarm Receiving Centers (ARC) and Call Centers. They enable to optimize productivity and rationalize operational costs in receiving and monitoring data/audio/video alarm signals.

*A global portfolio of software modules for ARC activities: web-based and modular
*A multiprotocol integration expertise: more than 345 protocols (market equipment) supported and integrated
*A strong experience in international projects: ESI solutions implemented in 30 European countries
*A 24/7 international technical support 'French, English, German, Spanish & Italian)
*Compliancy with European standards EN50518 & EN50136, French APSAD and German VdS 3534 and VdS 2344.

• M1/ Global Alarm Monitoring Supervisor: web-based Alarm Management Software (AMS)
• M1Web/ Web Platform service for end-users, installers
• MG1/ Multicom Gateway for e-mail, fax and sms
• P1/ Interactive plans
• C1/ Mapping and Tracking system
• F1/ Alarm Front-end Receiver; multi-network and multi-protocol
• RC1/ Digital Audio Recorder and Interactive Voice Responder       
• Kesix/ IP telephony (PBX)
• V1/ Video Monitoring system; multi-manufacturer and multi-network
• D1/ Inter-station event Dispatcher