Increase safety and customer satisfaction with more than just video support via smartphone!
Initially developed for emergency communication and crisis management, the EmergencyEye® technology is increasingly being used in industrial companies as well as in small to midsize companies for customer service.
The EmergencyEye® technology is based on access to numerous functions and information of commercially available smartphones during an existing telephone call and this without any pre-installation on the part of the caller, intuitively and quickly, anytime and anywhere.
In this way, in the event of an incident, situations can be better assessed and solved by experts from a distance. The number of challenges solved when the customer is first contacted can be increased. This not only saves the resources of the expert, but also increases customer satisfaction and the product experience.
As a company funded by the BMWK and the EU Commission, we look forward to talking to you and will gladly work with you to provide the best service in your sector!
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